Terms and Conditions
Deep Dive into our Career Advice
Welcome to our Terms and Conditions page!
Why are you reading this page?
I'm guessing if you landed here, you really don't have a whole lot going on, because it's really one of the most uninteresting pages on the site. So before we get down to the actual lingo mumbo jumbo, there's a couple things I would suggest.
A lot of times when it comes to terms and services, people are really curious about privacy. What do we do with your information?
Let’s unpack terms & conditions
Now, here's the real thing, when it comes down to terms and conditions, we're going to always focus on doing what's right, and making sure that in every interaction that what we provide is way more value than we receive.
The terms below are just general terms… because the specific terms and conditions of working with us are based on what you signed up for. This is because there's a huge difference between signing up for job alerts, where all you gave us was your name, email, and the type of job you are looking for… versus actually paying money for something such as a course or whatever.
So if you are interested in exactly the specifics of what you can and can't expect from any given relationship with Ryan Kay and Refer.io, check out the information page about the specific thing you've signed up for.
Job Alert Emails
When it comes to job alerts… we process job alerts both from Ryan Kay for people who opted in to get jobs from any employer, as well as directly for individual employers when you opt in on their site. We don't ask for any money from the job seeker for this. So the terms and conditions are really bound by normal things like email spam etc, which basically says, “If you don't want to get emails from us, let us know by clicking on the unsubscribe links at the bottom of all of our emails, and we'll stop sending emails to you.
Really… it’s just that simple!
What do we do with your information?
For the most part, we only use it to get better and better at sending you advice or jobs, we don't sell it, and we don't provide it to third parties.
We do not use it to sell you anything outside of things that have to do with your career.
The only people who can see your information besides us would be the original employer that you signed up to get alerts from, and anybody that you give that information to and after you leave a refer.io email.
What if you don't want to be a part of refer anymore?
While we'd be very sad to have you leave us, we respect your right to choose to no longer get our emails, or content. Inside every email we send is an unsubscribe link that you can click on to be removed from. You can choose the level of subscription you want. You can also unsubscribe from very specific emails or from them altogether. You can also reply to any message and let us know that you'd like to be opted out and we will help you get removed from our email lists.
If you're an employer
Most employers whose jobs are sent out by refer don't actually have a direct relationship with refer.io… and so it leads to a handful of questions.
How did we get your jobs? Generally speaking, we get your jobs from a third party such as a job board or an applicant tracking vendor or we scrape them off of your career site.
We're not doing anything nefarious or evil with your jobs. We're simply finding job seekers who might be interested in them and sending those people over to your site to apply.
What if you don't want your jobs to be part of refer?
Well, I personally can't understand why an employer would not want their jobs to be sent out to potential job seekers. And to be honest, it's almost impossible for an employer to publish their jobs online as well as restrict who can get access to them.
If for some reason you don't want your jobs to be part of refer.io anymore… we can help you with that. Simply hit our contact us page and send us an email with a link to the job you're referencing, and information about you as an employer, and we'd be more than happy to start a conversation with you to talk about what we could do to ensure your jobs wouldn't be sent out to refer subscribers anymore.
My Personal Commitment
Terms and Conditions come and go… but a person's character & core values are hopefully more long term.
Refer.io has always been a labor of love for me. I’ve been working on this project for the last 6 years now, and have dedicated a significant amount of programmer resources to it. While we continue to diligently work to grow and scale this project, which will lead to us finding new ways to both add value to our subscribers as well as generate revenue, the one thing that you can depend on is that we will be guided by a set of principles or values… what I call “my commitments”.
- I will give value first!
- I will care more about helping you with you career path than anyone else you know.
- I will focus on helping you actually be successful at anything career related… not just getting you to click on something!
- I will ensure that if I ask anyone for money, especially job seekers and employees, that I will provide 10 times more value then I was paid.
- I will make it right if someone feels they didn’t get value for what they paid us.
- I'll be transparent… if you want to know what's going on… just ask.
- I'll be available, send me an email and it will get read. And if it's important, it will definitely get a response. But if you're really worried about something, I will respond personally to it!
Our Origin Story
If you really want to dig in and understand where refer.io came from, what it's like today, and where we're going in the future… go visit our origin story page.
One final note…
I wouldn't be a good entrepreneur and business person if I didn't have good lawyers. Between the lawyers and my email processor. They make me have crazy long legal crap on my site.
Below is our legal Terms and Conditions that were crafted by our fancy lawyers. You're welcome to read it if you're bored and have nothing better to do.
Terms and Conditions
Last updated: May 03, 2018
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the https://refer.io website (the "Service") operated by Refer.io LLC ("us", "we", or "our").
Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.
By creating an Account on our service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
Availability, Errors and Inaccuracies
We are constantly updating product and service offerings on the Service. We may experience delays in updating information on the Service and in our advertising on other web sites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on the Service and we cannot guarantee the accuracy or completeness of any information found on the Service.
We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
Contests, Sweepstakes and Promotions
Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post on or through the Service, including its legality, reliability, and appropriateness.
By posting Content on or through the Service, You represent and warrant that: (i) the Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity. We reserve the right to terminate the account of anyone found to be infringing on a copyright.
You retain any and all of your rights to any Content you submit, post or display on or through the Service and you are responsible for protecting those rights. We take no responsibility and assume no liability for Content you or any third party posts on or through the Service. However, by posting Content using the Service you grant us the right and license to use, modify, perform, display, reproduce, and distribute such Content on and through the Service.
Refer.io LLC has the right but not the obligation to monitor and edit all Content provided by users.
In addition, Content found on or through this Service are the property of Refer.io LLC or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.
When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Service infringes on the copyright or other intellectual property rights ("Infringement") of any person or entity.
If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to email@example.com, with the subject line: "Copyright Infringement" and include in your claim a detailed description of the alleged Infringement as detailed below, under "DMCA Notice and Procedure for Copyright Infringement Claims"
You may be held accountable for damages (including costs and attorneys' fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through the Service on your copyright.
DMCA Notice and Procedure for Copyright Infringement Claims
You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):
- an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright's interest;
- a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
- identification of the URL or other specific location on the Service where the material that you claim is infringing is located;
- your address, telephone number, and email address;
- a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
- a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
You can contact our Copyright Agent via email at firstname.lastname@example.org
The Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of Refer.io LLC and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Refer.io LLC.
Links To Other Web Sites
Our Service may contain links to third party web sites or services that are not owned or controlled by Refer.io LLC
Refer.io LLC has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
You acknowledge and agree that Refer.io LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
If you wish to terminate your account, you may simply discontinue using the Service.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
You agree to defend, indemnify and hold harmless Refer.io LLC and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) Content posted on the Service.
Limitation Of Liability
In no event shall Refer.io LLC, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
Refer.io LLC its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.
These Terms shall be governed and construed in accordance with the laws of Utah, United States, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
If you have any questions about these Terms, please contact us.